Shipping policy
HIPPING POLICY
Processing Time Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing may take up to 3-5 business days.
Shipping Methods & Rates We offer multiple shipping options at checkout, including standard, expedited, and express delivery. Shipping costs are calculated based on your location, package weight, and selected delivery speed.
Domestic Shipping (United States)
- Standard Shipping: 2-5 business days
- Expedited Shipping: 2-3 business days
- Express Shipping: 1-2 business days
International Shipping We ship to select international destinations. Delivery times vary by location, typically 7-21 business days. International customers are responsible for any customs duties, taxes, or fees imposed by their country.
Free Shipping Free standard shipping is available on qualifying orders. Thresholds and eligibility are displayed at checkout.
Special Handling Our jewelry packaging and display products are carefully packaged to ensure they arrive in perfect condition. Fragile items receive additional protective packaging at no extra charge.
Tracking & Insurance All orders include tracking information sent via email once shipped. High-value orders are automatically insured for your protection.
PO Boxes & Special Locations We ship to PO boxes for standard delivery only. Expedited and express services require a physical street address.
Lost or Damaged Shipments If your order is lost or arrives damaged, please contact us within 48 hours of delivery (or expected delivery date) so we can resolve the issue promptly.